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Mailing VUTRAX Sales, Support and Services

Sales Enquiries

Sales enquiries should be directed to:-

Head Office sales@vutrax.co.uk

Orders

We decided not to make you fill out a form, but there is certain information we need to have ...

  1. Your full name
  2. Full Postal Address (including country)
  3. E-mail address
  4. Means of payment

Orders and Configuration sales@vutrax.co.uk

Technical Support

Please describe your problem, and if possible describe a simple means of re-producing it (e.g. based on the XMPL files).
Please do not attach large files unless we ask for them, and if you do please provide SQUASHed (a Vutrax utility) or PKZIP compressed files (not self extracting archives as these can become virus infected).

You should also be sure to tell us the Issue that you are running, and if possible the actual version number of any program that is giving you trouble.

Unregistered and evaluation users should request help in the same way but they will be processed at lower priority.

Initial queries should be directed to:-

Support Office support@vutrax.co.uk